The Challenge:
The challenge was two‑fold. First, in a busy hospitality environment where users expect high‑speed WiFi with no downtime, the infrastructure had to perform under heavy load and support rich media sharing. Second, the bar wanted to capture guest data and engage with customers beyond their visit, but any sign‑in or registration process needed to be flawless - easy, non‑intrusive and aligned with the brand’s aesthetic.
The Solution:
RTS delivered a tailored connectivity and guest‑experience solution built for Garten Bar’s unique setting. High‑performance broadband and robust wireless access points were installed to support high‑resolution uploads and seamless sharing. Simultaneously, RTS implemented a guest authentication platform that enabled easy network access while capturing meaningful guest data - footfall, demographics and email contacts - all designed to integrate with Garten Bar’s marketing systems. The entire experience was branded, slick, and designed to feel part of the venue rather than a tech add‑on.
The Results:
The transformation delivered by RTS provided tangible benefits: Dramatically improved upload and download speeds across the venue, enabling guests to share content effortlessly. A smoother guest sign‑in process that boosted marketing opt‑in rates significantly. Valuable customer data captured and fed into Garten Bar’s platforms, supporting targeted outreach and repeat business. Enhanced brand alignment across tech and venue experience, reinforcing Garten Bar’s identity and visual appeal. In short, the partnership with RTS helped Garten Bar not only meet the high expectations of its guest base but also turn connectivity into a strategic asset - elevating both experience and engagement.
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